Privacy Policy

Introduction

At Old Black Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide when using our website [Website URL] (the “Site”). By accessing or using our Site, you consent to the practices described in this policy.

Information We Collect

1. Personal Identification Information: When you register an account on our Site, we may collect your name, email address, phone number, and a password of your choice. This information is essential for creating and maintaining your user profile, enabling personalized services, and ensuring the security of your account.
2. Browsing Data: We use cookies, web beacons, and other tracking technologies to gather information about your browsing activities on our Site. This includes the pages you visit, the links you click, and the time spent on each page. This data helps us understand your interests and preferences to improve your user experience and optimize our website content.
3. Transaction Records: During the checkout process for any purchases you make on our Site, we collect details such as the shipping address, billing information, items purchased, payment amount, and payment method. This information is necessary to process your orders, arrange shipping, and handle any potential refunds or exchanges.

How We Use Your Information

1. Personalization: Based on the information we've collected, we personalize your experience on our Site. This may include recommending products or services that match your interests, sending you customized offers and promotions, and presenting a tailored homepage layout.
2. Order Fulfillment and Customer Service: Your transaction and personal information is used to process and ship your orders accurately and promptly. In case you have any questions or issues regarding your purchase, our customer service team utilizes this data to provide efficient support and resolve any concerns.
3. Analytics and Improvement: Aggregated and anonymized data from our users helps us analyze website traffic patterns, identify popular products, and understand user behavior. This analysis informs our marketing strategies, product development, and website enhancements to ensure we meet your needs better.

Information Storage

1. Storage Methods: We store your personal information on secure servers protected by industry-standard encryption, firewalls, and intrusion detection systems. Regular data backups are conducted to prevent data loss due to technical failures or unforeseen circumstances.
2. Retention Period: We retain your account information until you choose to delete your account, plus an additional 3~6 months for potential post-service needs. Transaction records are kept for 3 years to comply with accounting and tax regulations. Browsing data is stored for 3~6 months and then automatically deleted to manage storage resources efficiently.

Your Rights

1. Right to Know: You have the right to be informed about how we collect and use your data. A summary of our Privacy Policy is presented during the registration process, and a full version is available on our Site at all times. We will notify you in advance of any significant policy changes, allowing you to make an informed decision about continuing to use our services.
2. Access and Correction: You can log into your account to access and review your personal information at any time. If you notice any inaccuracies, you have the right to correct or update the information immediately. We aim to process such requests within 7 business days, with possible extensions in complex cases, not exceeding 15 additional business days.
3. Right to Delete: You can request to delete your account and all associated personal information at any time. Upon verification of your request, which usually takes 7 days, we will permanently delete your data, except for information required by law to be retained. After deletion, you will no longer receive any communications or services related to your account.

Security Measures

1. Technical Safeguards: We employ Secure Sockets Layer (SSL) encryption to protect data during transmission between your device and our servers. Regular security audits, vulnerability scans, and system updates are carried out to defend against cyber threats. Employee access to your data is restricted based on job roles, with minimal necessary access granted to ensure data security.
2. Incident Response: In the event of a data breach or security incident, we have a comprehensive incident response plan in place. Our dedicated team will be activated within 6 hours to contain the situation, investigate the cause, and take appropriate remedial actions. 

Compliance with Regulations

We stay updated on relevant privacy laws and regulations, both domestically and internationally, such as the General Data Protection Regulation (GDPR) in the EU and [Local Privacy Law Name]. Regular internal audits are conducted to ensure compliance with these regulations. We also engage external consultants for periodic reviews to maintain the highest standards of data protection.

Conclusion

Protecting your privacy is of utmost importance to us. We will continue to adapt and improve our privacy practices as technology evolves and regulations change. Thank you for trusting Old Black Studio with your personal information, and we look forward to serving you while safeguarding your privacy rights.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at: 

Email: oldblackstudio@gmail.com