Shipping Policy
1.Introduction
This shipping report details the production and delivery procedures for custom - made leather products offered by our company.
2.Regular Production Cycle
- Customization and Quality Assurance: All customized products are crafted based on the unique designs and specific requirements of our customers. Consequently, if the design is relatively complex, the production time may be extended accordingly. Our highly - skilled craftsmen pay meticulous attention to detail to ensure that every product meets the highest quality standards. They need sufficient time to cut, sew, and finish each piece with precision.
- Production Time: Our company specializes in providing custom - made leather products. Each custom - made leather piece demands a certain amount of production time. Under normal circumstances, the production cycle for custom - made leather products is approximately 18 - 20 days. It is important to note that this period does not include shipping time.
3. Expedited Production Option
- Service Availability: Recognizing that some customers may have urgent requirements, we offer an expedited customization service. This service is designed for those who need their custom - made leather products in a shorter time frame.
- Request Procedure: To avail of the expedited production option, customers must contact us via email at oldblackstudio@gmail.com. Upon receiving the request, our specialized team will promptly assess the feasibility of meeting the expedited timeline.
- Company's Efforts and Associated Costs: We are dedicated to trying our best to fulfill the customers' requests for expedited production. However, due to the additional resources and efforts needed to accelerate the production process, additional fees may be applicable. These extra costs are mainly because expediting production may involve overtime work for our craftsmen and potentially prioritized procurement of raw materials.
4.Conclusion
Our company aims to provide high - quality custom - made leather products while being transparent about the production and delivery timelines. The regular production cycle ensures quality craftsmanship, and the expedited option offers a solution for customers with urgent needs, albeit with possible additional charges.